Recent Discussions
Files On-Demand for macOS QA
Hello there! 2.24.22 UPDATE: We've been listening to your feedback, and we've made some design changes. We're releasing a new version that addresses the most common themes and makes it easier to achieve the previous experience. Please read the latest blog post for more details. Two weeks ago, we posted an update about Files On-Demand for macOS and have received overwhelming feedback from the community. We have spent a lot of time reading your comments and concerns to understand how we can improve your experience on macOS. To address some of the common issues and doubts we have updated the blog with a FAQ. If you still have more queries feel free to reach out to the team directly on this thread. Thank you for your constant support and partnership! Team OneDrive Jack_Nichols gacarini Carter_MSFTMy experience with the new OneDrive Team Site Sync
Microsoft announced at Ignite that the new preview OneDrive client would sync full Team Sites, link here: https://blogs.office.com/2016/09/26/sharepoint-online-sync-preview-headlines-ignite-announcements-for-onedrive/ Shortly after this, I got an email from a CEO of one of my clients threatening to do bad things to me if I didn't make his SharePoint repository easier to access via his desktop, so I decided to pilot the new sync client with him. After downloading the new sync client and putting in the reg key, be sure to open the new client at least once so the association with the "Sync" button in Team Sites is made, otherwise OneDrive for Business will continue to be the default app when you press Sync. Once I cleared this hurdle, the Sync button brought up the new client. I was guided through the normal OneDrive wizard of selecting which folders I wanted to sync (useful when you have a 120Gb Team Site). Once done the folders started to fly in to the OneDrive local folder. Some Xs appeared on files and folders with a - (dash), once I renamed them they synced up. When you go to Settings on the new OneDrive app, it now shows all the different doc libraries you have synced and you can reselect which folders you would like to sync. Overall the speed and functionality of the new OneDrive app is excellent, and for those long suffering folks with half solutions making doc libraries accessible on desktops, I'd strongly recommend it.
Files shared with Anyone sometimes prompt users to request acccess to the file
My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting "Anyone with this link can edit" prompts the user the file is being shared with to request access. If the user tries to open the file a second time, they can then access the file without requesting access. We're wondering why that access request prompt sometimes happens and how to prevent it. It doesn't happen consistently, so we're having trouble reproducing and troubleshooting it. Has anyone seen this before and know how to fix it?
OneDrive Client, Files on Demand and Syncing large libraries
I thought I'd post some observations regarding the OneDrive sync client we've observed that aren't documented anywhere but we needed to figure out when planning a massive move to SharePoint from on-premise file servers: Limits: Microsoft documents that you shouldn't sync more than 300,000 files across all libraries that the client is connected to, but there was no documentation about Files on Demand limits, and we have observed the following: The OneDrive client will fail when the dat file that stores object metadata reaches exactly 2GB in size (%localappdata%\Microsoft\OneDrive\settings\Business1). Now, while Microsoft says you shouldn't sync more than 300,000 files, you can connect using files on demand to libraries that contain more than this. The trick here is that in this case, the total number of files and folders matter, lets call them collectively "objects". (Interestingly, when you first connect to a library and the client says "Process changes" and gives you a count, "changes" is the total number of objects in the library that it's bringing down using files on demand and storing in the dat file.) My suspicion is that since the OneDrive client is still 32bit, it's still subject to certain 32bit process restrictions, but I don't really know. What matters in this case is that up until build 19.033.0218.0009 (19.033.0218.0006 insiders build), the client would fill up the dat file and reach the 2GB limit after about 700-800,000 objects. After build 19.033.0218.0009, it appears that the client has been optimized and no longer needs to store quite as much metadata about each object, "increasing" the upper limit of files on demand. (It seems that in general, each object takes up just over 1KB of data in the dat file, putting the limit somewhere just under 2 million objects). Keep in mind, this is not per library, this is across all libraries, including OneDrive for Business (personal storage), SharePoint Document Libraries, etc. Performance: The client has made some significant improvements in performance quickly as they refine each new build, but there are some things to be aware of before you start connecting clients to large libraries: It. takes. forever. The more objects in a library, the longer it's going to take for the client to build it's local cache of files on demand copies of all the items in the library. It seems that in general, the client can process about 50 objects per second, if you were connecting to a library or multiple libraries that had 1.4 million objects, it will take around 8 hours before the client is "caught up". During the time that the content is being built out locally, Windows processes will also consume a large quantity of system resources. Specifically, explorer.exe and the Search Indexer will consume a lot of CPU and disk as they process the data that the client is building out. The more resources you have, the better this experience will be. On a moderately powered brand new Latitude with an i5, 8GB of Memory and an SSD OS Drive, the machine's CPU was pretty heavily taxed (over 80% CPU) for over 8 hours connecting to libraries with around 1.5 million objects. On a much more powerful PC with an i7 and 16GB of memory, the strain was closer to 30% CPU, which wouldn't cripple an end user while they wait for the client and Windows to finish processing data. But, most organizations don't deploy $2000 computers to everyone, so be mindful when planning your Team-Site automount policies. Restarts can be painful. when the OS boots back up OneDrive has to figure out what changed in the libraries in the cloud and compare that to it's local cache. I've seen this process take anywhere from 15 minutes to over an hour after restarts, depending on how many objects are in the cache. Also, if you're connected to a large number of objects in the local cache, you can expect OneDrive to routinely use about a third of CPU on an i5 processor trying to keep itself up to date. This doesn't appear to interfere with the overall performance of the client, but it's an expensive process. Hopefully over time this will continue to improve, especially as more organizations like mine move massive amounts of data up into SharePoint and retire on premise file servers. If I had to make a design suggestion or two: - If SharePoint could pre-build a generic metadata file that a client could download on first connection, it would significantly reduce the time it takes to set up a client initially. - Roll the Activity Log into an API that would allow the client to poll for changes since the last restart (this could also significantly improve the performance of migration products, as they wouldn't have to scan every object in a library when performing delta syncs, and would reduce the load on Microsoft's API endpoints when organizations perform mass migrations) - Windows to the best of my knowledge doesn't have a mechanism to track changes on disk, i.e. "what recursively changed in this directory tree in the last x timeframe", if it were possible to do this, Windows and SharePoint could eliminate most of the overhead that the OneDrive client has to shoulder on it's own to keep itself up to date. Speaking to OneDrive engineers at Ignite last year, support for larger libraries is high on their radar, and it's apparent in this latest production release that they are keeping their word on prioritizing iterative improvements for large libraries. If you haven't yet started mass data migrations into SharePoint, I can't stress enough the importance of deeply analyzing your data and understanding what people need access to and structuring your libraries and permissions accordingly. We used PowerBI to analyze our file server content and it was an invaluable tool in our planning. Happy to chat with anyone struggling with similar issues and share what we did to resolve them. Happy SharePointing! P.S., shoutout to the OneDrive Product Team, you guys are doing great, love what you've done with the OneDrive client, but for IT Pros struggling with competing product limits and business requirements, documenting behind the scenes technical data and sharing more of the roadmap would be incredibly valuable in helping our companies adopt or plan to adopt OneDrive and SharePoint.
One Drive and iOS Files app connection issue
Hi, I’m using the iOS Files app to connect to One Drive. Recently I have experienced the following problem when trying to connect to One Drive. Files app displays the error message, Content Unavailable. The folder contents could not be displayed because of an unknown error - try again. I have deleted the One Drive and iOS Files app and reinstalled and tried to connect again but the problem continues. I have logged an issue with One Drive but we seem to be going around in circles and the agent doesn’t get the issue, even after sending a screen recording of what’s happening. Any ideas what’s going on as it’s doing my head in?Windows One Drive shared folder suddenly become shortcut instead of folders
Hi, I am having an issue that I need help with. I have my One Drive account for several years. I have my main account signed in on my laptop. I have 4 other users sharing their folder with edit access to my main account. I add them as short cut to my main account. In the past, on my laptop, they function as folders. Meaning, I can move, delete, add files and they essentially function as a folder. Now, all my shared folder from my other users suddenly becomes short cut. When I open the folder, it brings me to the browser for me to sign in and view them. This never happened before and I am not sure what caused it. Please help. Edit Update: I am able to fix this by logging into One Drive with my other user account. Seems like not all accounts are affected only some. I know its not a fixed but at least a temporary solution. The problem seems to be on Microsoft side and I hope they fixed it soon or else I will be going to Google Drive. Update 2: This issue was ongoing since June 7, 2024. As of today, June 19, 2024 it still has not been fixed. Also, one of the Always on device folder on my laptop start deleting stuff on its own. I had to disble the always on device to get it to stop. Great job Microsoft, the most valueable company in the world. I think I will be moving to Google Drive.Announcing New File Viewers Available for OneDrive For Business
Our vision here on the OneDrive for Business and SharePoint team has always been to give you the best experience for all your files. While you’ve always been able to store basically any file with us, we have been investing heavily in our web viewing technology and now view over 250 different file formats (see below for the full list) in OneDrive and SharePoint! In the past, if you had native Adobe formats like Photoshop and Illustrator, 3D files, DICOM images, or even some of our own formats like Visio, you would have to resort to a separate viewer (or worse, pay for a third-party solution to manage these files when your organization may already be getting OneDrive with Office 365). Today, we are excited to announce support for these formats, and more. Last year at Microsoft Ignite, we added support for major Adobe file formats, including Photoshop (PSD) and Illustrator (AI), in addition to our long-standing support for the Acrobat format (PDF). Also last year, we improved our video player to make your experience significantly faster by streaming high-quality videos without requiring them to fully download before playback. Today, we build on that to add support for 3D formats (3MF, FBX, OBJ, PLY, STL), and this lines up very nicely with what we have previewed in the Windows 10 Creators Update, which is coming soon (more information available here: https://www.microsoft.com/en-us/windows/upcoming-features). Of course, we are completely cross-platform, so Mac and Linux users get seamless 3D support in OneDrive and SharePoint, all without requiring any browser plug-ins. If you’re in the healthcare field, we’ve also added support for DICOM images, with much more coming later in the year – letting you view x-rays, MRIs, CT scans, and more through OneDrive and SharePoint, which is fully HIPAA compliant by the way (https://www.microsoft.com/en-us/TrustCenter/Compliance/HIPAA). And saving perhaps the best for last, we’ve integrated Visio (VSD, VSDX) viewing as well, making it much easier to share your ideas with the world using OneDrive and Visio together. When you consider all of this, plus the plethora of other files we support viewing, including Office files (where we support editing and coauthoring across web, desktop, and mobile) to even viewing and editing source code, we hope it’s clear that OneDrive is the place for all your files! We aren’t done of course, and we will keep bringing even more file formats to our viewers in the future and will keep you updated as we do. Finally, we’re eager to hear from you on what formats we should tackle next – either in the comments below, or on our UserVoice site, here - https://onedrive.uservoice.com. Thanks Nicolas Cabeen - OneDrive/SharePoint Program Manager PS – here’s the full list of file types that we now support viewing online in OneDrive for Business and SharePoint. Documents: csv, doc, docm, docx, dotx, eml, msg, odp, ods, odt, pdf, pot, potm, potx, pps, ppsx, ppt, pptm, pptx, rtf, vsd, vsdx, xls, xlsb, xlsm, xlsx Images: ai, arw, bmp, cr2, eps, erf, gif, ico, icon, jpeg, jpg, mrw, nef, orf, pict, png, psd, tif, tiff Video: 3gp, m4v, mov, mp4, wmv 3D: 3mf, fbx, obj, ply, stl Medical: dcm, dcm30, dic, dicm, dicom Text and code: abap, ada, adp, ahk, as, as3, asc, ascx, asm, asp, awk, bash, bash_login, bash_logout, bash_profile, bashrc, bat, bib, bsh, build, builder, c, c++, capfile, cc, cfc, cfm, cfml, cl, clj, cls, cmake, cmd, coffee, cpp, cpt, cpy, cs, cshtml, cson, csproj, css, ctp, cxx, d, ddl, di, dif, diff, disco, dml, dtd, dtml, el, emakefile, erb, erl, f, f90, f95, fs, fsi, fsscript, fsx, gemfile, gemspec, gitconfig, go, groovy, gvy, h, h++, haml, handlebars, hbs, hcp, hh, hpp, hrl, hs, htc, hxx, idl, iim, inc, inf, ini, inl, ipp, irbrc, jade, jav, java, js, jsp, jsx, l, less, lhs, lisp, log, lst, ltx, lua, m, make, markdn, markdown, md, mdown, mkdn, ml, mli, mll, mly, mm, mud, nfo, opml, osascript, out, p, pas, patch, php, php2, php3, php4, php5, phtml, pl, plist, pm, pod, pp, profile, properties, ps1, pt, py, pyw, r, rake, rb, rbx, rc, re, readme, reg, rest, resw, resx, rhtml, rjs, rprofile, rpy, rss, rst, rxml, s, sass, scala, scm, sconscript, sconstruct, script, scss, sgml, sh, shtml, sml, sql, sty, tcl, tex, text, textile, tld, tli, tmpl, tpl, txt, vb, vi, vim, wsdl, xhtml, xml, xoml, xsd, xsl, xslt, yaml, yaws, yml, zsh
Silently configure OneDrive using Windows 10 or domain credentials
Hi , In reference to : (Preview) Silently configure OneDrive using Windows 10 or domain credentials https://support.office.com/en-us/article/Use-Group-Policy-to-control-OneDrive-sync-client-settings-0ecb2cf5-8882-42b3-a6e9-be6bda30899c I have a few questions; The article states that "This policy lets you configure the OneDrive sync client silently using the primary Windows account on Windows 10, and domain credentials on Windows 7 and later." What is a primary windows account on windows 10? I have a Win 10 and i sign in using a domain account. I created the registries for EnableADAL and SilentAccountConfig , restarted the sync client and also the machine. This does not sign me in to my account automatically. Is there something i am missing? I noticed a few things after adding the registries; 1.Theres a new file added under C:\Users\username\AppData\Local\Microsoft\OneDrive\settings called PreSignInSettingsConfig.json 2..Everytime i launch the onedrive app and the sign in screen appears; it creates a new update file at: C:\Users\username\AppData\Local\Microsoft\OneDrive\setup\logs and the contents of the file say its trying to refer to the .json file mentioned in 1. I am not sure what i am doing wrong, any help would be appreaciated.Announcement: OneDrive Sync Updates
All of us here on the OneDrive Team have been hard at work delivering many of the OneDrive sync client updates we communicated at Ignite to further improve the user experience and administration of syncing files from Office 365. With the holidays rapidly approaching we wanted to give you an update on those enhancements. The best part is the latest OneDrive sync client will automatically update with these new capabilities. If you aren’t running the latest OneDrive sync client, or aren’t sure, you can learn more here. Activity center The activity center is now available in the latest OneDrive sync client on Mac and PC giving you visibility to the most recent sync activity and status. Simply click on the OneDrive icon in your system tray (PC) or Finder (Mac) to see your file sync Conditional access You can now restrict OneDrive sync to only domain joined or workplace joined devices. You can even make access contingent on PC health if you like. All of this can be managed through the new OneDrive admin center preview and by configuring Azure Active Directory policies. Learn more here. Syncing SharePoint sites Making sure you have the information that is critical to you on every device no matter where you are is key to our customers. The ability to sync SharePoint sites directly to OneDrive is one of these features that makes doing this easier and simpler for end users. We’ve had great feedback on the public preview of syncing SharePoint Online document libraries in the latest OneDrive sync client. We remain committed to providing a reliable and performant sync experience for all your Office 365 files and continue to refine the public preview to meet our quality expectations. We’re on target to make this capability generally available in January. Standalone Mac client Ever since we added OneDrive for Business support to the latest sync client, we’ve seen an increase of adoption and interest from the Mac community. However, one of the largest blockers for enterprise deployments is that most admins do not want to utilize the Mac App Store to deploy and distribute software due to its limitations. Today we’re releasing a standalone OneDrive sync client for Mac that you can deploy and manage outside of the Mac App Store. This standalone client also provides sync status visual overlays in Finder, a Finder shortcut for OneDrive, and the ability to set-up OneDrive sync to run at log in. This latest client also has built-in multi-language support. You can get the standalone client for Mac here. As we get ready for 2017, I want to take a moment to wish all of you a healthy and happy new year from the OneDrive/SharePoint teams here in Redmond. We look forward to continuing to bring all of you more great innovation while finding new ways to make you more productive no matter where and how you choose to work. Thank you and happy holidays! Stephen L Rose Director, OneDrive Product MarketingOneDrive stuck on "signing in"
Hi, I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in" loop, until it says some error code about me not having an internet connection. Here's what I've tried: 1. Close and open Onedrive 2. Removing auth from the pc and adding it again 3. Reinstalling Onedrive 4. Change Wi-Fi 5. Do a /reset in Windows run AND cmd 6. Update drivers 7. Install the newest Onedrive from the website 8. Try the app-version found in Windows Store What am I supposed to do? I don't want to restart my pc every time it doesn't work, that's a terrible fix.
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