Recent Discussions
Can't connect to OneDrive from my PC!
Hi there, I've had issues recently with connecting and syncing OneDrive on my PC so I contacted the Microsoft support service and they recommended I uninstall then reinstall the OneDrive app but since then I can't connect at all! I keep receiving the 0x8004de40 error message. FYI: I use an Ethernet connection on a private/home network (fiber optic), I have Windows 11 (up to date), on a desktop PC. I tried in WiFi but I get the same message. Using the inetcpl.cplI command, I also made sure only TLS 1.2 and 1.3 were ticked (as recommended by Microsoft support). Bizarrely OneDrive works fine on my laptop connected in WiFi to the same network... Any suggestions? Thanks in advance for your help as I'm at the end of my tether here! 🙃43Views0likes1CommentWhat kind of problem has appeared? I can't share files with my friends using the created link.
OneDrive is a 5tb disk.What kind of problem has appeared? I have no one to share my files with, especially with my friends using the link I created. Friends are not members of the organization. Ordinary ordinary users.44Views0likes1CommentUploaded photos to OneDrive not showing location
Not sure if I'm in the right place but I have uploaded my photos from iphone to onedrive and then deleted them. I now realise that the location is not shown when opening OneDrive on my phone. If I look at OneDrive on my computer the information is there although not on every photo. Can anyone help please?2Views0likes0CommentsGuest link sharing has stopped working in the OneDrive 5tb business.
Guest link sharing has stopped working in the OneDrive 5tb business. I give all the permissions. (Share with everyone. No login required) I create a link to a folder or file.Friends and acquaintances are trying to open the link. But. They write: Access is prohibited. You do not have permissions to access this resource. And they require you to log in with an account. And you can't log in with a regular account. This is necessary for everyone to whom I give the link, in addition, I also need to give my admin username and password. So that you can open it on your computer.It's absurd!17Views0likes1CommentWeird serious problem with shared folders in personal Onedrive after windows 10 update.
Hi there, Last week my PC got updates from MS for windows 10 , and after the reboot my Onedrive local client started doing weird things deleting folders and renaming them to names with -COMPUTERNAME behind them. My setup is as follows: I'm logged on to my own Onedrive In my Onedrive I have shared folders with data that other family members in a family subsciption shared with me. There is a lot of data in them, some have 660Gb of pics and videos. I added those shared folders to my Onedrive, so I can access them in my own explorer without logging on to another account. This setup has been working fine for years, up until this MS update... I noticed after the reboot that my Onedrive Personal client was deleting a lot of folders from the local Onedrive folder on my harddrive, but only the folders that have the shared offline data, they were in the recycing BIN. I tried to re-connect the Onedrive but nothing changed, the online view in my Onedrive was still intact , including the shared folders from other Onedrives, but locally these were gone. So at that point I saw a different file structure online compared to the one in my own Explorer. I then tried to restore them from the recycling bin, only to find out that Onedrive would rename them to 'ORIGINALNAME-WIN10' where WIN10 is my computername. It then started uploading all this data AGAIN to my online )storage, the 'shared (Gedeeld) folders were copied into my own drive with the label 'private' behind it, but that is absolutely not what should happen, my own drive would have been full within a day if I didn't break off this operation. Here you can see a screenshot of what was happening, while it was still 'syncing': I tried re-installing and re-connecting the Onedrive client, and also removing all the extra copies of the folders online AND offline, hoping it would resync the whole thing from the Original online shared folders. The shared folders just don't turn up anymore in my local view. Instead the Onedrive client started renaming even more shared folders that seemed untouched before, and uploading the contents to my own Onedrive.... So to make it absolutely clear what happened: the shared folders that were only in the Cloud didn't turn up locally anymore, the shared folders that were on both sides were renamed locally and copied back to the cloud as a new private copy folder (as you can see in the screenshot). Did MS change something with the last updates that forces shared data to actually be taking up space in your own Onedrive, where this was not the case before? Or is this just something that went corrupt on my own PC and can I fix it somehow? I can't imagine them changing something that has such an impact without any warning since it causes a lot of trouble for people using shared folders and also a LOT of network traffic if everyone with shared folders gets into these issues.... I hope some real expert on Onedrive can tell me what is going on, and esp. how to fix it? To be honest, this seems a PRETTY SERIOUS issue if other have it too... ;) Marcel795Views9likes10CommentsIssue with accessing personal vault on OneDrive app post restart
When I opened my onedrive mobile app today the app pushed a message saying that a restart was required. I restarted the app and it told me to set up my personal vault. I've been using my personal vault for several years now so no set up was required. When I logged into my personal vault, all of the files within it were missing. They're available on the online version of onedrive but not in the app version. There's nothing in the recycling bin and there's no recent activity to suggest mass movement/deletion of files. I've restarted the app multiple times, tried with and without wifi, and have tried on different devices - all are showing an empty vault. Has anyone had this problem? Is this a syncing issue or a bug with the new app?1.7KViews9likes16Comments".tmp.driveupload"
I am having an issue where my word doc (set to autosave to OneDrive business desktop app) on my PC is suddenly saved in a ".tmp.driveupload" folder online under a different file name (random numbers), with autosave switched off. If I do not notice this happening, the change to the document is not saved under the expected folder and file name, resulting in no change made to the file I opened. The only workaround I've found is to "save a copy" and overwrite the file I opened in the original folder. This only works if I notice the sudden name change and file save in the tmp folder. If I don't, the changes are lost because the tmp file is deleted (to recycle bin) on exit and the tmp folder is not synced to my PC. I have to go online to the OneDrive business website, guess which file it may be, restore that from the OneDrive recycle bin, and hope it is the file I was looking for. The frequency of this happening means that there are numerous tmp files under pseudo file names to scour through. One-hour plus on the phone with MS Office subscription support is of no help.3.9KViews5likes8CommentsOneDrive Context Menu Missing on Windows 11
OneDrive Context menu missing Hi guys, I’m having some issues regarding OneDrive and it’s Context Menu not being present on files. Environment: Windows 11 23H2, Intune managed OneDrive Build: 25.005.0112.30003 (64-bit) Affected users: all I tried all the fixes I could find on the Internet, but none have helped. Devices don’t have issues with synchronization, they only have an issue with the Context Menu missing. I can only see Always Keep on this Device and Free Up Space. Even if I press Show More Options, only the same only two previously mentioned appear. Is there anything else which I could have missed? Intune policies – no one seems to control such a thing, the context menu. Is there really not a known fix for this issue? 1. UAC control - ⦁ How to change the User Account Control policies to allow OneDrive context menus - Microsoft Support In my case, both explorer and onedrive are with No, at the Elevated status According to the above article, the following Local Security policies are in place: 2. Check if the shell extension is blocked Add or Remove "Move to OneDrive" context menu in Windows 11 | Windows 11 Forum The Key Blocked did not even exist on the device. I’ve went and added it manually, for both current user and all users, nothing has changed. 3. Fresh install of OneDrive, downloaded from ⦁ Download the OneDrive App for PC, Mac, Android, or iOS – Microsoft OneDrive – no luck 4. Reinstalling OneDrive with /allusers parameter – no luck. Had a look through HKRoot\* - nothing I did made a difference. I can see that other users are complaining of this issue to this day - Windows 11 File Explorer context menu missing View Online and Version - Microsoft Community Options OneDrive not visible in File Explorers context menu - Microsoft Community1.6KViews6likes6CommentsOneDrive files not visible or accessible in the browser, only desktop app!?
Hi. Wondering if anyone has encountered this issue I have with OneDrive. When files get saved to OneDrive, I cannot always see them through the browser, but those files are accessible when I view them from the OneDrive app via Windows Explorer. The most obvious example is Teams meetings recordings which I cannot see in the browser and other meeting attendees cannot connect to from the Teams meeting detail. (The error message 'This item might not exist or is no longer available. This item might have been deleted, expired or you might not have permissions to view it. Contact the owner of this item for more information' is displayed with a picture of a bicycle!) But, they are visible to me in the OneDrive app and I can watch the recording. I've tried everything I can think of with my local IT support team and we cannot fix this. They have suggested a change of laptop but I can't see how this would fix the issue, has anyone else come across this or got any ideas? Thanks!27KViews1like11CommentsOneDrive disk 5tb- guest link sharing has stopped working.
Hello. I've been using it for so long and everything worked fine, it worked flawlessly. Now, in a 5TB OneDrive drive, the other day, guest link sharing stopped working. I give all the permissions. (Share with everyone. No login required) I'm creating a link. The participant is trying to open the link. But. They write: Access is prohibited. You do not have permissions to access this resource. And they require you to log in with an account.25Views0likes0CommentsHow to download a file from onedrive that is marked as virus-infected?
I have a source file that is (I believe erroneously) marked as virus-infected. OneDrive does not allow me to download it. I have even renamed it to a .txt extension, but it still refuses any download. If I try the "open in text editor" option it gives me the following error: To protect your pc and other files we've removed open share and other commands. Contact your admin for options or learn more The learn more link is really not that helpful. As a personal OneDrive user I don't really have an admin to turn to. Google searching tells me the way to download the file is to use PowerShell Get-SPOMalwareFileContent. However, that command is only accessible to SharePoint admins. But I'm only a consumer personal OneDrive user. What I see is that the site seems to indicate that I should be able to download the file regardless of all warnings, but none of the download options and buttons do anything. They don't give an error, clicking on download just does nothing at all. Can anyone help?720Views0likes5CommentsCongratulations, Microsoft products couldn't have been worse even if you tried.
I was thinking why should I bother posting about this, who would read it, and would it make Microsoft any better if someone reads this? But the world would never improve if no one reports this kind of bad design. So here we go. Why make it so hard to sign up for Azure, register an app, set up permissions, register an app in the MDN (whatever the F it stands for), just to be able to connect to build an ETL job that pulls from multi-tenant onedrive. Why so much text everywhere that it becomes unreasonable to read and find information that matters. Why pretend you have an AI called Copilot when it doesn't have access to data and all it does is spit back information from the docs. How to fix this? Put yourself in the shoes of someone new who's integrating Microsoft products for the first time. No assumptions. No required prior knowledge. Less text, straight to the point. No weird error messages with complicated Error IDs. If no one understands them, why bother bloat the limited screen space with it? Why not have an actual AI that can give concrete pointers instead of showing a link to a generic documentation page? This could go on, but I'm gonna practice what I preach and get straight to the point with the suggestions above. The only moat Microsoft has is the heavy corporate contracts that bind stupid corporations to use Microsoft products and services. The moment a new provider with simpler/faster/cheaper services shows up, developers and people working day-to-day with Microsoft services will gladly migrate over. My 2-cent bottle in the sea.29Views0likes0CommentsUploading files to OneDrive Personal via API fails when filename starts with "Windows"
Hi everyone, We've encountered a strange issue with our backup tool that affects random users. Files with names starting with "Windows" (e.g., Windows.gif) fail to upload to OneDrive Personal accounts, regardless of whether we're using: Simple Item Upload (PUT request) Resumable Item Upload (POST to create an upload session) Both methods return a 404 Not Found error. Details: Simple Upload Fails after the PUT completes. Resumable Upload Fails during the session creation call. No issues with filenames not starting with "Windows." A similar unresolved issue was reported here. Sample Request & Response: Simple Upload: PUT /v1.0/drive/items/{item-id}:/Windows.gif:/content Authorization: Bearer [token] Host: api.onedrive.com Response: HTTP/1.1 404 Not Found Payload: json { "error": { "code": "itemNotFound", "message": "Item does not exist" } } Resumable Upload: bash POST /v1.0/drive/items/{item-id}:/Windows.gif:/upload.createSession Authorization: Bearer [token] Content-Type: application/json Response: HTTP/1.1 404 Not Found Payload: json { "error": { "code": "itemNotFound", "message": "Item does not exist" } } Key Observations: Random Accounts Affected: Issue occurs inconsistently across different OneDrive Personal accounts. No Request ID: Failed responses lack request IDs, making tracing difficult. Inconsistent Reproduction: I can't reproduce it on my account, but my colleague can. Uploading the same file via the OneDrive web interface works fine. Trying to force URL-encode the filename in the request results in the same error Questions: Has anyone encountered this before? Could this be related to reserved keywords or API filtering rules? Any advice on debugging this further, given the lack of request IDs? Thanks.69Views0likes1CommentOneDrive stuck on "signing in"
Hi, I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in" loop, until it says some error code about me not having an internet connection. Here's what I've tried: 1. Close and open Onedrive 2. Removing auth from the pc and adding it again 3. Reinstalling Onedrive 4. Change Wi-Fi 5. Do a /reset in Windows run AND cmd 6. Update drivers 7. Install the newest Onedrive from the website 8. Try the app-version found in Windows Store What am I supposed to do? I don't want to restart my pc every time it doesn't work, that's a terrible fix.284KViews6likes50CommentsUnable to open OneDrive Settings via gear icon in Mac menubar
After OneDrive Mac runs for some length of time, I am unable to open OneDrive Settings when I click on the gear icon (from the Mac menubar). If I Quit the app and reopen it then I am able to click on the gear icon to open Settings. This has been happening for several months now through different versions of OneDrive. Please advise on how to fix. Here is a link to a video showing me clicking over the gear icon without it opening. OneDrive Mac v23.250.1203.0001 (Standalone) (Apple Silicon) Mac Mini (M1, 2020), macOS 12.71.2KViews0likes5CommentsCan't stop sharing folder (no stop sharing option)
Want to stop sharing a folder, but under -manage access. I only see "share" and the folder is already shared with family and one other person. "Stop sharing" is nowhere to be seen. Why can't I stop sharing this folder? Another bug in Microsoft system again? Cheers Mags12Views0likes0CommentsProblem with editing files in Onedrive in a SharePoint library linked to in Onedrive
Problem with editing files in Onedrive in a SharePoint library linked to in Onedrive Since yesterday, all employees have been reporting that they cannot edit files in a SharePoint library linked to in Onedrive. When employees edit files or add files, an error message appears stating that file access is denied. You must provide administrator permissions. This problem only exists when accessing files in Onedrive. This problem does not exist in SharePoint itself. There the files can be edited as usual. What could be the cause here?84Views0likes2CommentsUploaded files are nowhere to be found
Greetings I installed OneDrive on my computer and changed the default location. I then uploaded 11GB of data by copying and pasting into the OneDrive folder. The copy was successful. When I click on the OneDrive folder the files are there. The issue is that I can't find the newly uploaded files in office 365 OneDrive site under My Files or any other place. Where is the default location of the uploaded files in office 365 OneDrive site? I also checked Sharepoint but still can't find the files. Is there a way to find my 11GB files on Office 365 OneDrive site?17Views0likes0CommentsCan find the copied files
Greetings, I downloaded and installed OneDrive and all went well. We have a office365 Business account which I have an account. After the OneDrive install and authentication, I didn't like the default location of the OneDrive folder on my machine so I unlinked OneDrive and changed the default location from c:\users\administrator to d: in some directory. I then copied 11GB data from one folder to the new location of OneDrive (120K+ files). The speed was amazing! But now when I go to my work office365 cloud site, I can't find those files. I looked in OneDrive and SharePoint but they are nowhere to be found. My local machine OneDrive directory still shows those files in it so they must be in the cloud somewhere. Any ideas where I should look for the files that I uploaded on the office365 cloud site?9Views0likes0CommentsOneDrive SYNC client not showing 'Shared folder'
The issue of having the 'shared folder turned into an internet shortcut' was solved for me a week ago. as both of the accounts are migrated on new OneDrive (V2) but I'm facing another issue even after migrated to the v2. The problem is, In Windows OneDrive SYNC client, from its settings/account/choose folder, the 'shared folder' is not showing over there. Therefore, I can't choose which folder/file to sync (selective sync that's called), and all the other unnecessary folders into that shared folder, which I don't need or require, are being synced and downloaded on daily basis, eating my bandwidth as well as storage space. I mailed this issue to MSFT but they didn't respond with anything conclusive, except asking to uninstall/reinstall/reset OneDrive, which I already did everything, so posting it here. has anyone else faced or experiecning this same issue? Any workaround? My post in MSFT forum with screenshots here: Check this out for better understanding of this issue. https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-sync-client-not-showing-shared-folder/cae9231f-4c02-4861-8a3b-aafe7b3e10c5327Views1like2Comments
Events
Recent Blogs
- 2 MIN READAre you ready to connect with OneDrive product makers this month? We’re gearing up for the next call. Join the OneDrive product team live each month on our monthly OneDrive Customer Office Hours to...May 13, 202528Views0likes0Comments
- From our earliest days, OneDrive set out to redefine secure file storage in the cloud, giving you access to your content anytime, anywhere, and from any device. That same vision is what brought on th...May 07, 20252.2KViews1like1Comment