Now available: A hotfix for Cumulative Update 1 for System Center Service Manager 2010 SP1: May 2011

First published on TECHNET on Jun 01, 2011

This article describes a hotfix package that resolves some issues in Microsoft System Center Service Manager 2010 Service Pack 1 (SP1).

Issue 1 After you install Cumulative Update 1 for System Center Service Manager 2010 SP1, the following events that have Event ID 33333 are logged in the event log on the Service Manager management server:

Log Name: Operations Manager
Source: DataAccessLayer
Event ID: 33333
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
Data Access Layer rejected retry on SqlError:
Request: EntityChangeLogSnapshot -- (ManagedTypeId=a604b942-4c7b-2fb2-28dc-61dc6f465c68), (BeginTransactionId=68184), (EndTransactionId=68226), (RETURN_VALUE=1)
Class: 15
Number: 156
Message: Incorrect syntax near the keyword 'INNER'.

Log Name: Operations Manager
Source: DataAccessLayer
Event ID: 33333
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
Data Access Layer rejected retry on SqlError:
Request: EntityChangeLogSnapshot -- (ManagedTypeId=a604b942-4c7b-2fb2-28dc-61dc6f465c68), (BeginTransactionId=68184), (EndTransactionId=68226), (RETURN_VALUE=1)
Class: 15
Number: 102
Message: Incorrect syntax near ','.

Note: The GUIDs and transaction IDs vary, depending on the environment. However, the text in the description is the same

Issue 2

You may receive duplicated notifications or workflows that are triggered two times for the same object.

For all the details and to download this hotfix please see the following Knowledge Base article:

KB2538810 - A hotfix for Cumulative Update 1 for System Center Service Manager 2010 SP1: May 2011

J.C. Hornbeck | System Center Knowledge Engineer

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