KB: Deleting a Favorite in Advisor produces an error in the Event Log

Microsoft

Feb 15, 2019

First published on TECHNET on May 10, 2012

Here’s a new Knowledge Base article we published this morning. This one describes an event you may see when deleting a Favorite in AVIcode or System Center 2012 Operations Manager.

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Summary

After deleting a Favorite Report from AVIcode Advisor in AVIcode 5.7 or Application Advisor from System Center 2012 Operations Manager, you may see an event logged with the message below. The event is logged as an Informational Event with ID 0 in the Intercept Log in AVIcode 5.7 and as an Error Event with ID 34852 in the Operations Manager log in System Center 2012 Operations Manager.

Subscription for Favorite cannot be deleted
Message: System.Web.Services.Protocols.SoapException: The value for parameter 'SubscriptionID' is not specified. It is either missing from the function call, or it is set to null. ---> Microsoft.ReportingServices.Diagnostics.Utilities.MissingParameterException: The value for parameter 'SubscriptionID' is not specified. It is either missing from the function call, or it is set to null.
at Microsoft.ReportingServices.Library.DeleteSubscriptionActionParameters.Validate()
at Microsoft.ReportingServices.Library.RSSoapAction`1.Execute()
at Microsoft.ReportingServices.WebServer.ReportingService2005Impl.DeleteSubscription(String SubscriptionID)
--- End of inner exception stack trace ---
at Microsoft.ReportingServices.WebServer.ReportingService2005Impl.DeleteSubscription(String SubscriptionID)
at Microsoft.ReportingServices.WebServer.ReportingService2005.DeleteSubscription(String SubscriptionID)
Source: System.Web.Services
Target Site: System.Object[] ReadResponse(System.Web.Services.Protocols.SoapClientMessage, System.Net.WebResponse, System.IO.Stream, Boolean)

Stack Trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Avicode.Intercept.SEManager.Core.Services.ReportingServices.ReportingService.DeleteSubscription(String SubscriptionID)
at Avicode.Intercept.SEManager.WebViewer.Modules.FavoritesSelector.DeleteFavorite()

More Information

This event occurs when the Favorite report being deleted has a NULL value for the SubscriptionID column in the dbo.FAVORITE table in the SEViewer database for AVIcode 5.7, or in the apm.FAVORITE table in the OperationsManager database for System Center 2012 Operations Manager.
This event can safely be ignored as the report is successfully removed from the users Favorites.

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For the most current version of this article please see the following:

2704138 - Deleting a Favorite in Advisor produces an error in the Event Log

J.C. Hornbeck | System Center & Security Knowledge Engineer

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