Skype Room Systems v2 3.1.104.0 Update

Nick DiFeoI just followed https://docs.microsoft.com/en-us/SkypeForBusiness/manage/skype-room-systems-v2/recovery-tooldocument to upgrade to 1709, after some issue on that built, I upgrade to 1803 using the same documentation.

David GroomWe just jump to 1803 W10, we are testing and at the moment, we do not have any issue. Do you have any update on this version (1803)? Will it be validated in the next weeks? 

Thanks

Salvatore Bruno - The following regressions have been reported for Windows 10 Version 1709 after an update was pushed in the April timeframe.  We expect a fix from the Windows team in June.

1. Open the touch keyboard in French or Italian. Touch “.”  Button on the keyboard does not respond.
2. Open the touch keyboard in French. Number pad on the touch keyboard does not input expected character when touch. No repro in Italian language.

The only workaround to propos at the current time would be setting the system language to English.

Finally, Dutch may also be affected by the regressions described above.

I might try it on one device but I don't have a way to manage updates on all devices right now. 1709 is still blocked for automatic updates, let alone 1803.

 Hi nik, 

Did you update to w10 1803?

If I click the gear-shaped settings icon, it is not very responsive & you have to click it multiple times. (That causes two UAC prompts to pop up.) After the UAC prompt closes, the settings menu does not open, and the whole Skype app freezes, requiring a reboot.

UPDATE: Force the Update from 1709 to 1803, the two issue was fixed.

Hi All,

we update a Logitech SmartDock from W10 1703 to W10 1709 following https://docs.microsoft.com/en-us/SkypeForBusiness/manage/skype-room-systems-v2/recovery-toolinstruction. now the system is on W10 1709 with SRS , we have two issues:

1 - On-screen Keyboard: unable to write the "dot" in both way (alphabetic and number)

2 - unable to open "Advanced Menu", just tap on gear icon, advanced, we can hear the sound of the security credential windows but it don't get the focus.

Any Ideas?

Many Thanks,

Salvatore

we do have strange issue. When we do adhoc or unplanned meeting, join by 4 participant plus presentation sharing, the Skype crash itself. it happens already on two device. But when you organize a Skype meeting by simply tapping "join" there was no issue at all.

anyone experience this?  can I share the logs

I wil try to check my other 5 smardock tomorrow

Faulting application name: DesktopAPIService.exe, version: 3.1.104.0, time stamp: 0x5acbcc1c

Faulting module name: KERNELBASE.dll, version: 10.0.15063.1029, time stamp: 0x008ecb0e

Exception code: 0xe0434352

Fault offset: 0x000000000006a1a8

Faulting process id: 0x1980

Faulting application start time: 0x01d3e6b1b42efa79

Faulting application path: C:\Program Files\WindowsApps\Microsoft.SkypeRoomSystem_3.1.104.0_x64__8wekyb3d8bbwe\DesktopAPIService\DesktopAPIService.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: b33145cb-8eb3-4fcb-b6c1-b6905c60cdb5

Faulting package full name: Microsoft.SkypeRoomSystem_3.1.104.0_x64__8wekyb3d8bbwe

Wayne Xia Apologies. The download link should be fixed now. https://go.microsoft.com/fwlink/?linkid=851168

Hi David, could you please update the download link? our organization plans to deploy new room however this download link for SRSDeploymentKit is no longer valid in powershell script.

Thanks

Wayne