Partner Case Study | aCloud

Singapore-based aCloud has been an exclusive Microsoft partner since 2016, earning Solutions Partner designations across multiple solution areas and specializations in identity and access management. Their mission: to help organizations replace legacy security tools with integrated solutions that achieve visibility and control.

By working exclusively within the Microsoft ecosystem, the team has built deep expertise across the entire security and compliance portfolio. This allows them to design and implement security architectures that not only meet regulatory requirements but also simplify operations and enable innovation. Their reputation as a trusted advisor extends across industries, from maritime to manufacturing to construction.

That trusted role has proven essential in aCloud’s long-standing relationship with Jurong Engineering Limited (JEL), a Singapore-based engineering and construction powerhouse with a global footprint. With project teams operating in Singapore, Malaysia, Thailand, Indonesia, and other countries, JEL uses seamless communication, reliable systems, and strong security to keep work moving on schedule and on budget.

A Microsoft 365 E5 user since 2018, JEL demonstrated a strong and early commitment to enterprise-grade security and was an early adopter of Microsoft solutions. Previously, their subsidiaries’ security posture was managed in silos, but over time, it evolved into a more regionalized approach to meet ever-growing security requirements. Despite operating with a lean IT team, JEL has continued to strengthen its security landscape.

aCloud stepped in to support JEL’s vision, addressing their needs within a limited timeframe, and the teams worked together to ensure both compliance and operational excellence.

Adapting to the advanced and ever-changing world of cybersecurity

JEL’s early strategic investment in Microsoft 365 E5 provided a strong foundation for unified tools and advanced protection, enabling them to meet the demands of an increasingly complex and fast-evolving cybersecurity landscape. They were determined to go beyond current safety needs, preparing for a future shaped by AI-powered operations and heightened compliance expectations.

Their partnership with aCloud wasn’t about reinventing the wheel. Rather, they sought to optimize and expand on the strong platform they had already established. The focus was on scaling this environment to seamlessly support JEL’s ambitious growth, adapt to evolving regulations, and provide the resilience needed for new, AI-enabled ways of working.

“JEL had the technical building blocks already in place, which served as the foundation for aCloud to further enable and strengthen their security posture for AI-driven operations,” explains Boon Hock Lim, Principal Consultant at aCloud. “Our role was to work hand-in-hand with their teams to streamline day-to-day administration, align security processes with complex regulatory needs, and enhance visibility into critical areas such as data readiness for AI and ongoing compliance.”

While the technology was robust, the bigger challenge lay in coordination. Cybersecurity is never the responsibility of JEL IT alone, spanning departments from compliance to operations, each with their own priorities and perspectives. aCloud supported JEL in facilitating critical conversations between teams early, supporting alignment among different stakeholders, bridging gaps in understanding, and communicating the value of security investments in terms that resonated with every team.

By building upon JEL’s forward-looking foundation and fostering a culture of collaboration across functions, aCloud helped transform an already strong Microsoft E5 investment into a truly scalable, AI-ready security framework. What began as a technical deployment evolved into a holistic security strategy that positioned JEL to meet today’s requirements and lead confidently into the next era of intelligent, compliant, and resilient business operations.

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