By Srini Raghavan, Vice President, Microsoft 365 Ecosystem
A recent IDC study revealed that companies using generative AI are averaging 3.7x return on investment (ROI) for every $1 spent.* The Business Opportunity of AI study, which was commissioned by Microsoft, also found that in the next 24 months, more companies expect to build custom AI solutions, including AI agents. These findings underscore the importance of investing in AI now—to reap the ROI, stay ahead of industry trends, and meet the increasing customer demand for advanced AI.
Partners who provide software, also known as independent software vendors (ISVs), can jump-start their AI initiatives by developing agents in Microsoft 365 Copilot, with help from our development resources. I’ll illustrate this through the example of Solutions2Share, a Microsoft Solutions Partner in Digital & App Innovation.
Building the Teams Manager agent with the Copilot stack streamlined development
Solutions2Share, based in Germany, develops apps for the governance and management of Microsoft 365 products. It has hundreds of enterprise customers across Europe that rely on Microsoft for digital collaboration tools.
Given their strategic alignment with Microsoft, Solutions2Share quickly embraced Copilot and aimed to help their customers use it successfully. They decided to start by building a declarative agent, which runs on the Copilot engine, so they could take advantage of its built-in orchestrator and large language models (LLMs). Read my blog from Microsoft Ignite for more information on declarative agents and custom engine agents (in private preview) as well as guidance on when to build each one.
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