April update: What’s new for partners in AI Business Solutions

News and Announcements

• Introducing Microsoft 365 E7, the Frontier Suite built to empower customers to seize the agentic moment and drive Frontier Transformation. Microsoft 365 E7 and Microsoft Agent 365 will be generally available as of May 1, 2026. Read more in our blog post and explore Frontier Transformation resources for tools and strategies to move AI from experiment to enterprise-wide impact. You can also build capabilities for Microsoft 365 E7 and Agent 365 with our development guide, launch kit, and partner incentives.
• The new Dynamics 365 Blog from Mike Morton, VP of Microsoft Dynamics Business Central, highlights findings from a Forrester Total Economic Impact™ (TEI) study, providing third-party validation you can use in customer conversations.
• Expanded Immersion Briefings and assessment updates reinforce partners’ role in driving hands‑on adoption, not just selling. Discover the Expanded Scope + Copilot Studio for Customer Relationship Management (CRM) & Employee Resource Planning (ERP) Envisioning Workshops, with updated eligibility and refreshed assets for CRM, ERP, and Business Central. Stay informed with the AI Business Processes Partner Activities (ABPA) partner blog.  Access the ready-to-deliver Business Central Immersion Briefings Kit.
• Explore AI Business Solutions & Security Partner eXperience (ASPX), a new Partner Center experience that brings Microsoft-aligned insights into partner workflows. ASPX provides a unified view of customer usage, licensing, renewals, security readiness, and incentive eligibility—aligned with the same models used by the Microsoft global sales force. Explore ASPX in Partner Center and identify priority customers and opportunities. Bring ASPX data directly to your sellers via API to reduce manual work. Learn more and level up by joining us for the Making ASPX real: Partner showcase community call on April 28, 2026.
• The M365 Copilot, Copilot Chat, and Agents Activation Kits are purpose-built for sellers to confidently lead customer conversations and accelerate opportunities with corporate and small and medium-sized business (SMB) customers. Each kit includes a one-page seller guide and ready-to-send customer engagement resources, including a customer summary, IT readiness mini-guide, and pitch deck for each solution. Download the kits, use them in your next customer meeting or workshop, and bookmark the links for quick access to this content and future refreshes.
• Microsoft is expanding in-market offers and investments to accelerate Copilot adoption throughout each part of customer organizations. Increase license coverage, build momentum beyond pilots, and position Microsoft 365 Copilot as the foundation for scalable AI productivity with a limited-time 30% Cloud Solution Provider (CSP) promotion that’s complementary to the existing 15% and 20% promotions. 
• Month-to-month CSP billing flexibility is now available for Microsoft 365 Copilot Business and respective bundles.
• We’re increasing the maximum license cap for eligible CSP promotions from 2,400 to 9,999 licenses to support high-volume deals and reduce friction. This update aligns guidance across Core, Security, and Copilot to accelerate upsell momentum.
• The new, digital Microsoft Commercial Partner Incentives Guide delivers clear navigation, direct paths to engagement, and faster access to the most up-to-date guidance—all in one place. Now, you can search incentives by category, quickly confirm eligibility, and act swiftly on opportunities with live links that connect you to the next action. Sign in to access the new incentives guide.

Incentives and Offers

• Accelerate Microsoft 365 E7 adoption with three-year and annual offers. Offer your customers a discounted rate for the new Frontier Suite. From May 1, 2026, to December 31, 2026, Small, Medium, Enterprise, and Corporate (SME&C) CSP customers worldwide can receive up to 15% off their Microsoft 365 E7 subscription. Offers vary by subscription length and seat purchase. Check out the offer FAQ for more details and next actions.
• Save up to 35% with Microsoft 365 Copilot Business promotional offers, available to all CSP partners on annual commitments (monthly or annual billing) through June 30. Explore offer details and learn how to activate using the Microsoft 365 Copilot Business Launch Kit.
• Tap into Microsoft 365 opportunities and deliver Secure AI Productivity Envisioning and Proof of Concept (PoC) engagements. These funded engagements help customers move forward with Microsoft 365 adoption—while positioning partners to drive incremental revenue ahead of upcoming pricing and packaging changes.  
• Strengthen data security for Copilot at a lower cost with Microsoft Purview Suite for Microsoft 365 Copilot, which is available at 50% off through June 30, 2026. 
• Explore new promotions for three-year CSP subscriptions. Transition customers from on-premises solutions or upgrade from Microsoft Office 365 with 10% discount promotions for new-to-E3 or new-to-E5 customers or Defender and Purview Suites on CSP three-year subscription terms through June 30, 2026.  
• Lead a 90-minute interactive Security Immersion Briefing on Microsoft Defender for Business Premium and Microsoft Purview for Business Premium (50–300 licenses). Serve as a trusted security advisor and empower customers to tackle rising cybersecurity threats.  We’ve removed execution caps, so partners can now run unlimited briefings with up to 20 open at a time.  With new delivery options, distributors and resellers can collaborate or deliver directly—creating more flexibility and scale. 

Skilling and Events

• Explore AI Business Solutions Partner Events for curated virtual experiences focused on empowering partners with the insights, frameworks, and go-to-market strategies needed to drive AI adoption, deliver measurable customer outcomes, and accelerate revenue growth. Each event is tailored to specific partner audiences and designed to bridge vision and execution—equipping you with the knowledge and tools to confidently guide customers through their AI transformation journey.
• Visit the Partner Skilling Hub for the latest training resources to attain Solutions Partner designations and earn specializations.  
• Join us for the Making ASPX real: Partner showcase community call on April 28, 2026. Through real‑world examples, hear how partners are accelerating insights, improving execution, and realizing tangible business benefits using ASPX. This session is designed to inspire practical adoption and highlight proven best practices from the field. Register now (8:00 AM–9:00 AM PST [Americas/EMEA], 7:00 PM–8:00 PM PST [Asia])
• Register for the LevelUp CSP technical bootcamp: Building secure, cost-controlled agent solutions on May 5, 2026. Learn how to assess customer readiness for intelligent agents, design secure and cost-controlled agent architectures, and confidently prepare customer environments for enterprise deployment. Gain clear guidance on positioning Agent 365 and first-party agents as scalable, repeatable solutions that meet customer security, governance, and financial expectations. Register now (8:00 AM–12:00 PM CET [EMEA], 8:00 AM–12:00 PM PST [Americas])
• Watch Digital Airlift: Leading Frontier Transformation for CSP and SI Partners. Alex Zagury and Jeremy Welch hosted a special airlift digital partner event focused on leading Frontier Transformation. This session shows how to move beyond AI pilots and guide customers from AI experimentation to secure, governed, organization-wide adoption using Microsoft 365 E7—shifting the conversation from capabilities to consistent governance and measurable business outcomes that enable Frontier Transformation. Watch the session on demand.

Go-To-Market

• Explore a curated portfolio of partner-ready, customizable marketing campaigns designed for partners to showcase how Microsoft AI can transform productivity, streamline processes, and drive measurable business outcomes. These campaigns provide ready-to-use messaging, assets, and guidance tailored to accelerate adoption of Microsoft 365, Microsoft 365 Copilot, and Dynamics 365—all grounded in secure, responsible AI principles. Visit Partner Marketing Center to explore AI Business Solutions campaigns, align to customer needs, and activate your next go-to-market motion. 
• The Partner Center AI assistant now highlights which Microsoft 365 Business customers are approaching renewal—and which are strong candidates for Copilot Business—so your team can prioritize high-potential accounts, quickly identify eligible promotions, and turn renewals into targeted upsell opportunities with less manual effort. Sign in to Partner Center to access the AI assistant and request your Microsoft 365 Business renewal recommendations. 
• The ASPX (AI Business Solutions and Security Partner eXperience) partner page equips you with ASPX guidance, including the walking deck and playbook, to drive AI Business Solutions plays across Copilot, Agents at Work, and Secure AI Productivity.

Customer Success

• IDC Technologies revolutionizes higher education with Microsoft 365 Copilot: With strategic implementation and tailored workshops, IDC Technologies equipped a government education institution in the UAE to adopt, embrace, and thrive with Copilot. 
• ITCG boosts an accounting firm’s precision with Microsoft 365 Copilot: ITCG created an integrated experience with Microsoft 365 Copilot that resulted in precision, streamlined workflows, and impactful business decisions for G K Choksi & Co, a well-known Chartered Accountant Firm based in Ahmedabad, Gujarat, India. 
• Insight Canada empowers clients to maximize Microsoft 365 Copilot value: With a robust readiness assessment and customizable adoption pilot program, Insight Canada teaches clients how to customize Copilot and create value across industries. 
• RSM reimagines the future of work: Leading professional services firm RSM acted as Customer Zero by globally scaling Microsoft 365 Copilot to transform operations, upskill teams, and act as a knowledge repository.