New Diagnostic: Copilot License Details check

As Microsoft Copilot for Microsoft 365 continues to expand its capabilities, so must the tools that ensure a seamless user experience. One of the most important steps in enabling Copilot features is validating license assignments. To support this, we’re excited to introduce the Copilot License Check Diagnostic—a powerful tool designed to streamline and validate your license readiness by confirming whether Copilot for Microsoft 365 licenses are properly assigned to users, ensuring that features dependent on Copilot function as expected. Diagnostics makes it easy to validate license assignments, ensuring users are set to unlock the full power of Copilot.

Why This Matters

The ability to leverage Copilot for Microsoft 365 is directly tied to proper license assignment—a critical step in unlocking AI-powered productivity. Without the right license, users may be unable to access key Copilot features, leading to confusion or reduced value from your Microsoft 365 investment.

That’s where our Diagnostics comes in—helping you quickly validate license readiness, ensure feature availability, and streamline the path to a seamless Copilot experience.

What the Diagnostic Does

The Copilot License Check Diagnostic is built to empower both customers and support engineers. It validates whether users are properly licensed to access Copilot for Microsoft 365 by checking:

• Assignment and validity of Copilot for Microsoft 365 licenses
• User eligibility across Microsoft 365 services that integrate with Copilot
• Dependency on prerequisite licenses (e.g., Microsoft 365 E3/E5, Office apps)
• Checks all the service plans enabled within Copilot license.
• Potential gaps that could block access to Copilot-powered capabilities
  
  

This diagnostic ensures that license readiness is confirmed in advance, reducing the risk of feature unavailability and helping organizations maximize the value of Copilot.

Who Should Use It?

Note: We can run the diagnostic either with Global admin or normal account.

• IT Admins validating that users have the correct Copilot for Microsoft 365 licenses assigned
• Support Engineers troubleshooting Copilot feature availability issues
• Adoption & Change Management Leads ensuring users are ready to access Copilot as part of rollout plans

Get Started

We can run the diagnostic either with Global admin or normal account. 

To access the new customer facing diagnostic, navigate to Microsoft Remote Connectivity Analyzer, select COPILOT, then click on the “Copilot License Details”. 

A Big Thank you to Rui Andre Tabares.