Cegeka Pharma & Life Sciences for Dynamics 365, a solution published to Microsoft AppSource, helps pharmaceutical companies manage production, supply chain, finance, and regulatory compliance in a single, integrated environment. The solution automates critical processes and supports global regulatory standards such as FDA, EMA, and GxP, enabling manufacturers and distributors to maintain operational continuity and scale effectively in a tightly regulated industry.
Microsoft AppSource interviewed Kristin De Rudder, Director of Finance Controlling and Internal Control at Nyxoah in Belgium, to learn what she had to say about the product.
What do you like best about Cegeka’s Pharma & Life Sciences solution?
The combination of Microsoft Dynamics 365 and Cegeka’s Pharma & Life Sciences solution has been a game-changer for us. Not only does Dynamics 365 streamline and automate our critical business processes, but Cegeka’s extended solution – specifically developed for the pharmaceutical and life sciences industry – ensures that we meet the strict regulatory requirements of our sector. This industry-specific layer provides built-in compliance features, traceability, and validation tools that ensure seamless adherence to FDA and GxP guidelines. Additionally, the flexibility of the platform allows us to scale efficiently as we expand into new markets, ensuring operational continuity while maintaining compliance.
How has the solution helped your organization?
As Nyxoah evolved from an R&D-focused company to a global commercial organization, we needed a solution that could support our rapid growth while ensuring compliance with strict industry regulations. Microsoft Dynamics 365, enhanced with Cegeka’s Pharma & Life Sciences solution, has provided us with a fully integrated, industry-specific platform that optimizes our supply chain, financial operations, and regulatory compliance.
With features tailored for the industry, such as advanced batch tracking, electronic signatures, and automated compliance reporting, we can efficiently manage production, inventory, and distribution while adhering to FDA and GxP standards. The system also enhances data visibility, enabling real-time decision-making and greater operational control. This transformation has empowered us to scale seamlessly, improve efficiency, and confidently enter new markets like the U.S. without compromising on quality or compliance.
How is customer service and support?
Cegeka has been a true partner throughout the entire process. Their deep understanding of the pharmaceutical and life sciences industry made a huge difference, ensuring we met regulatory requirements without slowing down operations. They were proactive, responsive, and always ready to find solutions, which gave us confidence in the implementation.
Any recommendations to other users considering this product?
If you're in a highly regulated industry, having a system that ensures compliance while supporting business growth is essential. The combination of Dynamics 365 and Cegeka’s Pharma & Life Sciences solution delivers exactly that. Our biggest recommendation is to work closely with a partner who truly understands your industry – Cegeka’s expertise made a complex process much more manageable.
On a scale from 1 to 5 (5 being the highest), what is your overall rating for this solution?
We would rate it a 5. The solution has delivered exactly what we needed in terms of functionality and compliance. It’s been a key enabler in our growth, and the ongoing support from Cegeka has been outstanding. The whole experience has exceeded our expectations.
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