This page includes several Agent uses cases implemented in Azure Logic Apps using the new Agent Loop capability.
We announced the public preview of agent loop at Build 2025. Agent Loop is a new feature in Logic Apps to build AI Agents for use cases that span across industry domains and patterns. Here are some resources to learn more about them
In this article, share with you use cases implemented in Logic Apps using agent loop and other features.
| This video shows an autonomous Loan Approval Agent specifically that handles auto loans for a bank. The demo features an AI Agent that uses an Azure Open AI model, company's policies, and several tools to process loan application. For edge cases, huma in involved via Teams connector. |
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| This video shows an autonomous Product Return Agent for Fourth Coffee company. The returns are processed by agent based on company policy, and other criterions. In this case also, a human is involved when decisions are outside the agent's boundaries |
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| This video shows a commercial agent that grants credits for purchases of groceries and other products, for Northwind Stores. The Agent extracts financial information from an IBM Mainframe and an IBM i system to assess each requestor and updates the internal Northwind systems with the approved customers information. |
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Multi-Agent scenario including both a codeful and declarative method of implementation. Note: This is pre-release functionality and is subject to change. If you are interested in further discussing Logic Apps codeful Agents, please fill out the following feedback form. |
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| Operations Agent (part 1): In this conversational agent, we will perform Logic Apps operations such as repair and resubmit to ensure our integration platform is healthy and processing transactions. To ensure of compliance we will ensure all operational activities are logged in ServiceNow. |
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Operations Agent (part 2): In this autonomous agent, we will perform Logic Apps operations such as repair and resubmit to ensure our integration platform is healthy and processing transactions. To ensure of compliance we will ensure all operational activities are logged in ServiceNow. |
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Microsoft
