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"the specified file cannot be decrypted" and error code "0x80071771" when renew certificate

JasonXu's avatar
JasonXu
Icon for Microsoft rankMicrosoft
Jan 09, 2019

Error "the specified file cannot be decrypted" and error code "0x80071771" when renew certificate for web site. This usually is caused by Machine Key cannot be accessed and so the certificate cannot be decrypted.

 

To address the issue, check permissions on the Machine key folder: C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys

Published Jan 09, 2019
Version 1.0

1 Comment

  • jacco1635's avatar
    jacco1635
    Copper Contributor

    I received the same error when opening a pdf with Adobe.  To fix the problem, enhanced security needed to be unselected in adobe preferences