Introducing Health AI Actions in healthcare agent service with the new Clinical Coder

The healthcare landscape continues to evolve with increasing complexity in clinical documentation and coding requirements. Accurate clinical coding is critical for healthcare providers to support proper billing, quality reporting, and compliance with standards. To address the challenges of manual interpretation and improve efficiency, we are excited to announce the clinical coder action, the first feature in our new health AI actions within the healthcare agent service in Microsoft Copilot Studio.

Streamlining Clinical Coding with Advanced AI

The clinical coder action powers clinical coding scenarios, enabling healthcare organizations to

• Improve their clinical documentation.
• Identify and provide credible coding using systems such as ICD10, SNOMED, HCC, and more.
• Ensure grounded responses to clinical coding queries, reduce errors and save valuable time.

The clinical coder action isn’t just another entity linker or terminology lookup mechanism. It supports contextual coding. This means it can interpret complex medical language, link clinical concepts to standardized coding systems, and provide contextually relevant results.

How It Works

The clinical coder action seamlessly integrates into the healthcare agent service orchestrator, enabling healthcare organizations to route coding-related queries to our new clinical coder action. For example:

1. What is the ICD10 code for a diabetic patient with hypertension and stage 3 chronic kidney disease?
2. My patient has CAD with unstable angina, what is the HCC code?
3. What is the SNOMED code for a perforated gastric ulcer?

This capability ensures that all coding-related outputs can be traced to their sources, maintaining high standards of accuracy and compliance

Activating Prebuilt Health AI Actions

The clinical coder action marks the launch of our prebuilt health AI actions within the healthcare agent service. This feature allows customers to activate or deactivate specific built-in health AI actions directly in their agent. By enabling the clinical coder action, healthcare organizations can effortlessly integrate coding capabilities into their workflows.

We plan to expand the pre-built health AI actions by introducing additional actions in the future, enhancing the capabilities of the healthcare agent service.  

Transforming Healthcare with AI

With the introduction of the clinical coder action, Microsoft continues its mission to revolutionize healthcare through responsible AI solutions. By automating time-consuming tasks like clinical coding, healthcare organizations can:

• Reduce administrative burden on clinicians.
• Improve coding accuracy and compliance.
• Optimize resource allocation, allowing providers to focus more on patient care.

Building the Future of Healthcare Innovation

The clinical coder action is just the beginning. As we expand the health AI actions portfolio, we remain committed to supporting healthcare organizations with AI-powered tools that drive efficiency, improve outcomes, and meet the industry's unique needs.