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Exchange Team Blog
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Update to EWS Access for Kiosk / Frontline Worker Licensed Users

The_Exchange_Team's avatar
The_Exchange_Team
Platinum Contributor
Dec 02, 2025

As part of our ongoing efforts to deprecate Exchange Web Services (EWS), starting with March 1, 2026, we will start to block EWS access for all mailboxes without license rights to EWS. This is another step in our ongoing commitment to enhance the security and control mechanisms of EWS.

The impacted licenses are:

  • Exchange Online Kiosk
  • Microsoft 365 and Office 365 F1
  • Microsoft 365 and Office 365 F3

As stated in the Service Descriptions, these licenses do not provide access to mailboxes via EWS, but these restrictions were never enforced. With this change, EWS access for users with only these license types will be blocked.

If you wish them to use EWS, and your users are licensed with one of these noted above, you’ll need to assign a new license, one containing EWS access rights. For example, you could assign an Exchange Online Plan 1 or 2 license, or a Microsoft 365 or Office 365 E3 or E5 license.

Starting March 1, 2026, requests to use EWS without a suitable license will result in a HTTP 403 response.

The Exchange Team

Published Dec 02, 2025
Version 1.0

2 Comments

  • AdeleVDev's avatar
    AdeleVDev
    Occasional Reader

    Hello,

    I recently am having an issue where I cannot set the EWS enabled for my users using the command of Set-CASMailbox -EwsEnabled $True (It errors out "License validation error: the action 'Set-CASMailbox', 'EwsEnabled', can't be performed on the user '' with license 'BPOS_S_Deskless"). This is for my users who have F3 Licensing. Has this changed recently or should we expect this to work up until March 1 2026?  This is only happening on my F3 users.

    If we can no longer set the EwsEnabled property to True for F3 licensed users would I need to re license these users? 
    I have seen the documentation stating EWS application is not supported for F3 licensed users but I was able to set this property to True up until a week ago.  

    Some clarification on this would be greatly appreciated.

    Thank you,