In April, we released an update to the Management tools in Exchange Server 2019 that enables organizations that use Azure AD Connect and sync their Active Directory to manage Exchange recipients without the need for a running Exchange Server.
If you have one or more Exchange servers used only for recipient management, often referred to as last Exchange servers (LES), you can now install the updated tools on a domain-joined machine and shut down your last Exchange server(s). For more information, see Manage recipients in Exchange Server 2019 Hybrid environments.
We want to hear from you and get your feedback on this solution and we prepared a FAQ with questions that we hear most often. Please email your comments, questions, or suggestions to LESDiscussion@microsoft.com or post comments below!
FAQ
What are the system requirements for the Exchange Server 2019 Management Tools? The Exchange Management tools are a lightweight installation and can be installed on any domain-joined Windows machine (see Supportability Matrix for supported operating systems). This can be a domain-joined workstation.
Why can’t we uninstall our last Exchange server? Uninstalling your last Exchange Server will result in various configuration changes including the Exchange Organization container getting removed from Active Directory, which will make it impossible for our management tools package to manage Exchange attributes. Our recommendation is to shut down the server, and if you wish, repurpose it for something else.
If we run CleanupActiveDirectoryEMT.ps1, will it be possible to install an Exchange server again? Yes. CleanupActiveDirectoryEMT.ps1 removes security groups, Exchange containers, and system mailboxes so that these can’t be misused by attackers in the event of a compromise. If you need an Exchange server later, you need to Prepare Active Directory and then install Exchange Server 2019. You won’t be able to install older versions of Exchange (only adding Exchange Server 2019 is supported).
We never had an Exchange Server, and all our users are in Exchange Online. We use Active Directory to provision users. Is the new Exchange Server 2019 Management tool package relevant for us? If yes, do we need to install an Exchange server to be supported? The updated Exchange Management tools are supported in this scenario, and you don’t need to install an Exchange server to use them. If you have not extended your Active Directory Forest, you will need to extend your Active Directory schema, and then you can install the Management tools on a domain joined machine.
Are there any long-term issues from shutting down the last Exchange server? If you don’t plan to use an Exchange server in the future, you can shut down and reformat your last server and repurpose or recycle the machine. If you are not sure, you can archive the server. Just don’t uninstall the Exchange server.
What happens if you have a domain with a sub-domain, where Exchange is installed in the root domain and the subdomain, and these are hybrid configurations with 2 different tenants? It depends on the workstation and the connected domain. The Exchange Management tools can be used for recipient management in both domains.
We removed (uninstalled) the last Exchange server long ago. Can we now install the updated Exchange Server 2019 Management tools to help us manage recipients if we use Azure AD Connect? Yes. Simply Prepare Active Directory and install the Exchange 2019 Server Management tools on a domain-joined machine.
When we install the new Exchange Server 2019 management tools package, should we remove the last Exchange server immediately? Our recommendation is to shut down the last Exchange server and make sure that the new Management Tools will work for you. There is no reason to hurry with removal of your last server using the removal script. Once you are certain that the server is no longer needed, you can cleanup Active Directory using the CleanupActiveDirectoryEMT.ps1 script.
Our organization never installed any Exchange Server 2019 servers. Can we use this solution to manage our Exchange recipients? Do we need to install Exchange 2019 Server first to do it? Exchange 2019 Management tools can be installed in any organization that currently has Exchange Server 2013 or newer version. You do not need to have a running Exchange Server 2019 before you can use the management tools. Simply Prepare Active Directory for Exchange Server 2019 (using the 2022 H1 Exchange Server 2019 CU or newer) and then install the Management tools on a domain joined machine.
Our organization currently uses the last Exchange server for user management but also for SMTP relay purposes. What should we do for SMTP relay in case we remove the last Exchange server? If the last Exchange server is shut down, we recommend that you use the Exchange Edge Transport server to help you relay SMTP email.
How can we update the management tools only workstation to a newer Cumulative Update (CU) or Security Update (SU) if there are no more Exchange servers running in the organization?
Updating to the new CU:
Use the following command to perform PrepareAD: .\Setup.EXE /PrepareAD /IAcceptExchangeServerLicenseTerms_DiagnosticDataON
Use the following command to upgrade the Management tools only role: .\Setup.EXE /m:Upgrade /IAcceptExchangeServerLicenseTerms_DiagnosticDataON
If you had previously executed .\CleanupActiveDirectoryEMT.ps1in the environment as per Manage recipients in Exchange Hybrid environments using Management tools, run the .\CleanupActiveDirectoryEMT.ps1 script again (because /PrepareAD re-created some objects that the CleanupActiveDirectoryEMT.ps1 removes). Note: CleanupActiveDirectoryEMT.ps1 cannot be undone. It is important to do this only in the organizations where there are no working Exchange servers.
Updating to the new SU:
No special action is necessary. Simply download the security update package and run it to update management tools role to a newer SU.
Hello, In my organization, we are considering enabling this feature, but we have a question about the language in which users will receive the notification message informing them that the license has been disabled.
Will this message only be sent in English, or, on the contrary, if the user has Catalan or Spanish set as their language, will they see the message in those languages?
Thank you for your response. Is there any official documentation where this is specified, or could you provide a sample showing that the message is delivered in the language configured in the user's mailbox? Since I need more than 10,000 licenses to activate this option, we do not have a test environment where we can configure and test it before applying it to production.
The facility will be useful/beneficial for those tenants who does not have any customized retention policy enabled (In Place Hold, Litigation Hold, Retention Tags). I can hardly believe any tenant still relying on Microsoft's default retention policies.
Additionally this feature will not make any difference if the license is removed in less than 24 hours, as the mailbox will still be accessible in unlicensed state for ~24hrs. due to provision delay.
Therefore, justifying to the client can be a little cumbersome to the admins and the plan may get parked in those cases.
Hold is used to prevent mailbox content from being permanently deleted, so that organization can retain content to meet compliance regulations or during legal and other types of investigations hence Hold being critical functionality is mostly not override by any feature. Additionally, to place an Exchange Online mailbox on Litigation hold, it must be assigned an Exchange Online Plan 2 license.
Whereas this feature is defence in depth to prevent losing access to mailbox in the event of un-intended delicensing. The feature is applicable to all Exchange Online licenses excluding trial licenses. If no action taken, then the mailbox access will expire after the feature’s 30-day grace period is over.
So, Hold is for mailbox data retention/preservation vs the new feature is for mailbox access retention for 30 days only.
This feature is available to tenants with over 10,000 non-trial Exchange Online licenses. Attempting to enable it without meeting this requirement will result in an error message.
You must always perform Expedite-Delicensing<EDOID> whenever you expect user to be completely delicensed from your environment. This is a mandatory step to be followed when you want to delicense a user after enabling the 'Exchange Online Delicensing Resiliency' feature. Once Expedite-Delicensing<EDOID> is performed, the service typically takes less than 30 minutes to delicense a user. However, at times it can take up to 24 hours for delicense provisioning to occur. Refer “Key callouts: Behavior change” section in product documentation for more details.
Guys, when we remove license of user after enabling delicensing, hope all other app like teams, OD , form etc will be disabled as soon as removed O365 license except mailbox ?
I have an EDU tenant that <10000 exchange online licences.
We use group based licencing and have lost a few mailbox from this. Is there a way to get notifications (email?) when a mailbox is scheduled for removal? (ie an alert of mailboxes in the 30 day window)
The feature is not applicable for trial license mailboxes and shared mailboxes. For instance, when a user mailbox is converted to a shared mailbox, subsequent license removal from the user's account is not entitled for the feature.
It would be nice if it appled to Shared mailboxes that we license for size increase and complicance features as we have over 10,000 SMB that are licensed
Currently, the feature is enabled for larger tenants only. In the event of unintended or accidental delicensing for smaller tenants, if the administrator re-applies the license, recovery is generally faster (mostly within 24-hour provisioning delay duration).
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We are announcing a change in behavior of the EWSEnabled tenant-wide switch in Exchange Online.
\n\n
","body":"
In our ongoing commitment to enhance the security and control mechanisms of Exchange Web Services (EWS), we are announcing a significant change in the behavior of the EWSEnabled tenant-wide switch in Exchange Online. This modification provides a more robust framework for managing EWS access within organizations, ensuring both flexibility and security, and is necessary as we continue to work on our plan to disable EWS starting October 2026.
\n
Current Behavior
\n
The EWSEnabled flag can be set at both the tenant (organization) level and the user (mailbox) level. Currently, when the flag is set to true at the user level, it takes precedence over the organization-level setting. If the setting is Null, it means the setting is not enforced at that level. If Org and user-level are both Null, the default behavior is to allow. This hierarchical structure means that if the organization-level flag is set to false, but the user-level flag is set to true, EWS requests from that user are still allowed. In other words:
\n
\n
Organization Level
\n
\n
User Level
\n
\n
EWS Requests
\n
\n
True or <null>
\n
\n
True or <null>
\n
\n
Allowed
\n
\n
True or <null>
\n
\n
False
\n
\n
Not Allowed
\n
\n
False
\n
\n
True
\n
\n
Allowed
\n
\n
False
\n
\n
False or <null>
\n
\n
Not Allowed
\n
\n
This approach has led to inconsistencies and security concerns. It can be challenging for administrators to ensure uniform policy enforcement across their organization, particularly in large and complex environments.
\n
New Behavior
\n
To address these issues, we are altering the behavior so that EWS will only be allowed if both the organization-level and user-level EWSEnabled flags are true. Here's a simplified view of the new logic:
\n
\n
Organization Level
\n
\n
User Level
\n
\n
EWS Requests
\n
\n
True or <null>
\n
\n
True or <null>
\n
\n
Allowed
\n
\n
True or <null>
\n
\n
False
\n
\n
Not Allowed
\n
\n
False
\n
\n
True or <null>
\n
\n
Not Allowed
\n
\n
False
\n
\n
False
\n
\n
Not Allowed
\n
\n
In short, EWS will be permitted only if both the organization and user-level allow it. This change ensures that administrators have better control over EWS access and can enforce policies more consistently across their entire organization.
\n
This change will rollout worldwide starting April 2025.
\n
Tenant-level setting
\n
The first thing to check is your tenant setting. To do this, simply run this command in Exchange Online PowerShell
If the EWSEnabled flag is empty (the default), or set to True – this change won’t affect you, but we still advise you read the per-user settings information below to make sure it matches your expected settings.
\n
If your EWSEnabled flag is set to False, you might see some impact when we enforce this new logic change on your tenant unless you take action now. We encourage you to review the section below to ensure your per-user settings reflect your desired state for who can and cannot use EWS, and then proactively change the tenant wide switch to True to ensure uninterrupted access for users and apps.
\n
User-level setting
\n
As discussed earlier, even if your tenant-wide EWSEnabled switch has been set to False, it’s currently still possible to use EWS, if the per-user setting is set to True (default setting for every mailbox).
\n
To check if EWS is Enabled or Disabled for a specific mailbox, you can run:
We recognize that this change may impact tenants who have relied on the previous behavior. Specifically, if your organization-level flag is set to False, but you have user-level flags set to true, EWS requests will start to be blocked when this change rolls out, which was not the case before. Therefore, we advise you to review and adjust your settings to ensure continuity of service.
\n
Going forward, if you want to restrict EWS to specific mailboxes (and we think this is a good idea broadly speaking), you need to ensure those are the only mailboxes with the mailbox specific property set to True, and ensure everyone else has it set to False, and then you can set the Org Wide setting to True.
\n
Conclusion
\n
This change to the EWSEnabled tenant-wide setting represents our dedication to providing better administrative control and improving security within Exchange Web Services. We believe this change will lead to more consistent policy enforcement and a more secure environment for all users.
\n
We encourage administrators to review their current settings and prepare for this update.
\n
We have sent this information out to all tenants via the Message Center (MC1015893 or MC1015890, depending on the cloud you are in), but we’ve also sent out an additional post to tenants we see have the tenant wide switch set to False, but still have successful EWS usage too (meaning they likely have been using this switch in some way) - MC1015906.
\n
If you have any questions, please post them below and we’ll do our best to help.
\n
Thank you for your continued partnership and commitment to enhancing the security and functionality of our services.
\n
The Exchange Team
","body@stringLength":"6883","rawBody":"
In our ongoing commitment to enhance the security and control mechanisms of Exchange Web Services (EWS), we are announcing a significant change in the behavior of the EWSEnabled tenant-wide switch in Exchange Online. This modification provides a more robust framework for managing EWS access within organizations, ensuring both flexibility and security, and is necessary as we continue to work on our plan to disable EWS starting October 2026.
\n
Current Behavior
\n
The EWSEnabled flag can be set at both the tenant (organization) level and the user (mailbox) level. Currently, when the flag is set to true at the user level, it takes precedence over the organization-level setting. If the setting is Null, it means the setting is not enforced at that level. If Org and user-level are both Null, the default behavior is to allow. This hierarchical structure means that if the organization-level flag is set to false, but the user-level flag is set to true, EWS requests from that user are still allowed. In other words:
\n
\n
Organization Level
\n\n
User Level
\n\n
EWS Requests
\n\n
True or <null>
\n\n
True or <null>
\n\n
Allowed
\n\n
True or <null>
\n\n
False
\n\n
Not Allowed
\n\n
False
\n\n
True
\n\n
Allowed
\n\n
False
\n\n
False or <null>
\n\n
Not Allowed
\n
\n
This approach has led to inconsistencies and security concerns. It can be challenging for administrators to ensure uniform policy enforcement across their organization, particularly in large and complex environments.
\n
New Behavior
\n
To address these issues, we are altering the behavior so that EWS will only be allowed if both the organization-level and user-level EWSEnabled flags are true. Here's a simplified view of the new logic:
\n
\n
Organization Level
\n\n
User Level
\n\n
EWS Requests
\n\n
True or <null>
\n\n
True or <null>
\n\n
Allowed
\n\n
True or <null>
\n\n
False
\n\n
Not Allowed
\n\n
False
\n\n
True or <null>
\n\n
Not Allowed
\n\n
False
\n\n
False
\n\n
Not Allowed
\n
\n
In short, EWS will be permitted only if both the organization and user-level allow it. This change ensures that administrators have better control over EWS access and can enforce policies more consistently across their entire organization.
\n
This change will rollout worldwide starting April 2025.
\n
Tenant-level setting
\n
The first thing to check is your tenant setting. To do this, simply run this command in Exchange Online PowerShell
If the EWSEnabled flag is empty (the default), or set to True – this change won’t affect you, but we still advise you read the per-user settings information below to make sure it matches your expected settings.
\n
If your EWSEnabled flag is set to False, you might see some impact when we enforce this new logic change on your tenant unless you take action now. We encourage you to review the section below to ensure your per-user settings reflect your desired state for who can and cannot use EWS, and then proactively change the tenant wide switch to True to ensure uninterrupted access for users and apps.
\n
User-level setting
\n
As discussed earlier, even if your tenant-wide EWSEnabled switch has been set to False, it’s currently still possible to use EWS, if the per-user setting is set to True (default setting for every mailbox).
\n
To check if EWS is Enabled or Disabled for a specific mailbox, you can run:
We recognize that this change may impact tenants who have relied on the previous behavior. Specifically, if your organization-level flag is set to False, but you have user-level flags set to true, EWS requests will start to be blocked when this change rolls out, which was not the case before. Therefore, we advise you to review and adjust your settings to ensure continuity of service.
\n
Going forward, if you want to restrict EWS to specific mailboxes (and we think this is a good idea broadly speaking), you need to ensure those are the only mailboxes with the mailbox specific property set to True, and ensure everyone else has it set to False, and then you can set the Org Wide setting to True.
\n
Conclusion
\n
This change to the EWSEnabled tenant-wide setting represents our dedication to providing better administrative control and improving security within Exchange Web Services. We believe this change will lead to more consistent policy enforcement and a more secure environment for all users.
\n
We encourage administrators to review their current settings and prepare for this update.
\n
We have sent this information out to all tenants via the Message Center (MC1015893 or MC1015890, depending on the cloud you are in), but we’ve also sent out an additional post to tenants we see have the tenant wide switch set to False, but still have successful EWS usage too (meaning they likely have been using this switch in some way) - MC1015906.
\n
If you have any questions, please post them below and we’ll do our best to help.
\n
Thank you for your continued partnership and commitment to enhancing the security and functionality of our services.
We are announcing a change in behavior of the EWSEnabled tenant-wide switch in Exchange Online.
\n\n
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The way to control EWS usage in Exchange Online is changing","moderationData":{"__ref":"ModerationData:moderation_data:4386211"},"body":"
You wrote \"The old behavior has led to inconsistencies and security concerns. It can be challenging for administrators to ensure uniform policy enforcement across their organization, particularly in large and complex environments. To address these issues, we are altering the behavior so that EWS will only be allowed if both the organization-level and user-level EWSEnabled flags are true.\"
No, the new behavior is NOT more secure. If I have a handfull of users, who are an exception, I explicitly set them to \"allow\", while the Default is false. Now, I have to set the Default to true, to allow a few exceptions. But new mailboxes get the default, i.e. they are allowed. I have lost control instead of gaining it. Moreover I now have to write a script that runs regularly to find these new mailboxes and set them to false. I am no programmer, so for me it is difficult to write an error proof script, especially with the the challenges of automated access to M365 and the ever changing APIs. The script will run mabye hourly. So there is a security gap, assuming the script runs successfully.
You call that an improvement for security and administration? No, it is **bleep** stupid.
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So now there is no way to \"Not Allow\" for the entire organization and \"Allow\" for just select users. If I want to disable this for 700 students and allow if for 70 faculty, I have to touch 700 student accounts to turn it off. The old way, I only needed to touch 70 faculty accounts to enable it. Have I got that right?
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How is enabling a setting orgwide more secure than having it disabled?
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Very much agreed; I don't like this change at all; I don't see any reason to get it enabled tenant-wide while you only need to have a few mailboxes access to EWS.
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I see the intention behind this approach, but it doesn't align with the established rules in the Exchange environment, where more granular permissions take precedence. Additionally, there isn't a straightforward method to identify mailboxes that will require access permissions in the future.
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I disagree that this makes management easier and gives more control. For an environment where I want it disabled by default, with the old method I could disable it at the tenant level to capture everyone, then enable it on individual mailboxes to allow. With the new experience, I now have to enable it at the tenant level, disable it specifically on every mailbox, and enable it for those few mailboxes I may want it enabled for. This also doesn't capture new mailboxes, where my understanding is the default setting at the mailbox level is Null (thus EWS will be enabled for all new mailboxes due to the tenant setting!).
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Well, hmm. A few things:
\n
\n
The blog states that the default on the mailbox level is TRUE (not NULL)
\n
\n
Today, therefore, unless the admin touched every mailbox to set it to FALSE on mailbox level we have the following situation:
\n
\n
The Admin sets the tenant to FALSE, thinking that this will do something (this is a deliberate action, presumably taken with a reason to want to block EWS for the tenant)
\n
But because mailboxes have this set to TRUE, EWS keeps working for all the mailboxes, even though the Admin flipped the tenant setting to FALSE (presumably, this was done on purpose)
\n
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Ok, makes a bit more sense that way, the default for mailboxes is indeed TRUE...
But the tables in this post are confusing, since in practice no mailboxes have NULL for EWSEnabled (except apparently the Discovery Mailbox). Documentation for Set-CASMailbox doesn't even have $null as an option for -EWSEnabled (although apparently you can specify it and it is effectively set).
Still, would make a lot more sense if the default on new mailboxes were set to NULL, i.e. 'take orgwide setting', a NULL on the orgwide setting would be equivalent to FALSE, and explicitly setting it on a single mailbox would mean 'override the orgwide setting'.
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Same reflection here, previously the most secure policy was to disable EWS orgwide and just enable it on the handful of mailboxes that really really needed it.
With this change, if there's even a single mailbox still needing EWS for some reason, you are now forced to enable EWS orgwide and disable it on each individual mailbox (and don't forget to explicitly disable it when new mailboxes are created).
Might be trivial if you have an org with a few 100 mailboxes, but in complex orgs with multiple admin tiers that's a different story.
This actually will make it a lot harder to prepare for the decomissioning of EWS in 2026 (since people can and will forget to disable EWS).
Would actually make a lot more sense if the default (null) orgwide setting would change to False and leave the user setting as it is (i.e. an override of the orgwide setting), since that would force people who just leave everything at the default to start thinking about this...
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