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Exchange Team Blog
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New URL for Exchange admin center (EAC) in Exchange Online

The_Exchange_Team's avatar
The_Exchange_Team
Icon for Microsoft rankMicrosoft
Oct 14, 2024

Today, we are announcing that we are introducing a new URL for accessing the Exchange admin center (EAC) in Exchange Online - https://admin.cloud.microsoft/exchange. This new URL is live and available for use now. This change is part of our broader strategy to unify our admin experiences under a single domain (cloud.microsoft), making it easier for you to manage your services.

What You Need to Know

Starting today, https://admin.cloud.microsoft/exchange will become the default URL for accessing the EAC in Exchange Online.

Requests sent to the legacy URL (https://admin.exchange.microsoft.com) will be redirected to the new URL. This redirection will occur over time, culminating in redirection of 100% of requests sent to the legacy URL by the end of December 2024.

We recommend that you update any bookmarks, scripts, or documentation to reflect the new URL to ensure a seamless transition.

Thank you for your continued support and cooperation.

Exchange admin center Team

Published Oct 14, 2024
Version 1.0
announcements
Exchange Online
office 365
  • Peter_Holdridge's avatar
    Peter_Holdridge
    Iron Contributor
    Oct 14, 2024

    Congratulations on your new URL - it's broken. Constant looping through login.microsoftonline.com.

  • niehweune's avatar
    niehweune
    Copper Contributor
    Oct 17, 2024

    Facing the same issue as Peter_Holdridge - when trying to access the new URL, we get prompted for an account 3 times, then end up on a page that says 'Switch to an account that has permission' - even with a global admin account.

     

    Same issue in incognito mode, except there you only authenticate once, then get redirected to login.microsoftonline.com a few times, ultimately ending up on the same error page.

     

    [UPDATE]

    Just noticed that this seems to depend on the tenant you connect to. And it's not specific to the Exchange admin center, it's just the admin.cloud.microsoft site that has this issue for specific tenants.

    The tenants where I have this issue consistently produce this error, the tenants where I don't always seem to work, so I suspect some setting within the tenant might be causing this?

     

    Haven't checked them all, but I do know one of the tenants with issues has a conditional access policy restricting admins to specific countries. Could be the 'new' portal just forwards requests to the 'old' portal, but this changes the IP/country of origin?

  • ChristianSchindler's avatar
    ChristianSchindler
    Brass Contributor
    Oct 24, 2024

    Finally! BTW: all of my customers are facing the same odd behavior with the exchange admin center: after a short period of working, the portal completely refreshes and everything that was typed is gone... We tested with different browsers, different OSs, etc. It's really cumbersome to work with the portal...

  • Test-RRR's avatar
    Test-RRR
    Brass Contributor
    Oct 24, 2024

    In my case the feedback option in the Right lower corner does not work.

  • Peter_Holdridge's avatar
    Peter_Holdridge
    Iron Contributor
    Oct 24, 2024

    What is causing the authentication loop????? Anyone from Microsoft going to respond?

  • mrdeeh00's avatar
    mrdeeh00
    Copper Contributor
    Oct 28, 2024

    I have a different problem, where an analyst with Exchange Administrator permission, is no longer able to see the transport rules, anyone experiencing this?