Windows Defender SmartScreen - File and Flash Player Blockage Problem

If only it would be true, what I am reading in the post:

"In rare case, you may possibly experience a false positive block or warning by Defender SmartScreen when you are accessing in-house Web Apps with the appropriate URL or when browsing to a useful public website with the legitimate URLs and you think there is a need to whitelist those URLs. 

Generally, there should be a direct link in the product app notification windows, for error reporting to Microsoft Security Support. In case of Defender SmartScreen, the link  in the notification is shown in the following screenshot: 

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Microsoft goal is to minimize false warnings or blocks. In the rare case of a false warning, Microsoft offered a web-based feedback system to help users and website owners report any errors as quickly as possible. These reports are verified by the support team and mistakes are corrected. Enterprise Premier Customer will get the highest priority in response time. "

I am now waiting since a week to have a friend's site removed from the blacklist. The site is a totaly usual webshop based on a well known commercial shop system with no added features. My friend is LOOSING MONEY ERVERY DAY without any chance to get the site presented to Edge users without the very disturbing Defender warning.

TanTran Microsoft should really improve the reaction time on false positive reports, validate the algrothims putting sites on thr blacklist or check for reported sites that are NOT HARMFULL.