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SharePoint Hybrid Picker aka Wizard: Wrong Tenant Credential Error

ronalg's avatar
ronalg
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Feb 08, 2019

First published on MSDN on Jan 14, 2019
A customer and I were trying to re-run the SharePoint hybrid picker, and we kept getting a "Wrong tenant credential" error. We knew the account had global admin rights in the tenant. After digging through some old emails we realized that they Hybrid picker does not support multi-factor authentication (MFA) enabled admin accounts. To work around this, have someone temporarily disable MFA for the GA account/credentials that will be used by the wizard/picker.



https://github.com/MicrosoftDocs/OfficeDocs-SharePoint/issues/101

https://sharepoint.uservoice.com/forums/282887-sharepoint-hybrid-or-migration-to-office365/suggestions/34461736-enable-mfa-for-sharepoint-hybrid-config-wizard

Updated Apr 28, 2020
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