Final Update: Saturday, 01 August 2020 19:13 UTC
We've confirmed that all systems are back to normal with no customer impact as of 08/01, 18:55 UTC. Our logs show the incident started on 08/01, 17:10 UTC and that during the 1 hour and 45 minutes that it took to resolve the issue some of the customers in Australia South East region might have experienced issues with missed or delayed log search alerts.
-Saika
We've confirmed that all systems are back to normal with no customer impact as of 08/01, 18:55 UTC. Our logs show the incident started on 08/01, 17:10 UTC and that during the 1 hour and 45 minutes that it took to resolve the issue some of the customers in Australia South East region might have experienced issues with missed or delayed log search alerts.
- Root Cause: The failure was due to an issue in one of our dependent services.
- Incident Timeline: 1 Hour & 45 minutes - 08/01, 17:10 UTC through 08/01, 18:55 UTC
-Saika
Initial Update: Saturday, 01 August 2020 18:52 UTC
We are aware of issues within Log Search Alerts and are actively investigating. Some customers in Australia South East region may experience issues with missed or delayed log search alerts.
We are aware of issues within Log Search Alerts and are actively investigating. Some customers in Australia South East region may experience issues with missed or delayed log search alerts.
- Work Around: None
- Next Update: Before 08/01 23:00 UTC
-Saika
Updated Aug 01, 2020
Version 4.0