Final Update: Monday, 21 October 2019 21:21 UTC
We've confirmed that all systems are back to normal with no further customer impact as of 10/21, 20:11 UTC. Our logs show the incident started on 10/21, 20:03 UTC and that during the 8 minutes that it took to resolve the issue 9.2% of customers experienced difficulties accessing data in the West US 2 region.
-Jack Cantwell
We've confirmed that all systems are back to normal with no further customer impact as of 10/21, 20:11 UTC. Our logs show the incident started on 10/21, 20:03 UTC and that during the 8 minutes that it took to resolve the issue 9.2% of customers experienced difficulties accessing data in the West US 2 region
- Root Cause: The failure was due to a back end data system.
- Incident Timeline: 8 minutes - 10/21, 20:03 UTC through 10/21, 20:11 UTC
-Jack Cantwell
Updated Oct 21, 2019
Version 2.0